0Years Experience
Personal Branding
Benny Ramadhan
Fardian
Warehouse, Fulfillment, and Operational System Improvement
Professional warehouse and fulfillment operations specialist with experience in inventory control, SLA, leadership, and in-house system improvement. Work includes process analysis, performance monitoring, documentation, and continuous improvement across warehouse and fulfillment functions.
0Avg. Orders / Day
0Peak Orders / Day
0Warehouse Scale
Warehouse
Operations
Plan and manage warehouse activities to ensure smooth and safe execution.
Fulfillment
Leadership
Lead fulfillment teams and drive operational performance across shifts.
Inventory
Control
Monitor stock, cycle count, and reconciliation accuracy.
In-House
Systems
Develop and maintain internal tools to support operational processes.
KPI &
Reporting
Track performance metrics and provide insight for decision-making.
Process
Improvement
Identify opportunities and implement improvements to enhance processes.
Operational Overview
Daily Order Volume
Average OrderPeak Order
Daily volume: avg. 10.000 orders, peak 30.000-43.000.
Current scope: 2 warehouse, 1.500 + 1.800 m², multi-tier mezzanine.
Team leadership: 2 supervisors, 9 leaders, 20 contract staff, 200+ daily manpower.
System improvement: internal operational tools used for 5+ years.
Project Experience
In-House Warehouse Control System
Monitoring system, task visibility, role control, and analytics features for daily operation.
Digital Picking & Activity Logging
Scan-based process with traceability principles and operator activity logging.
Manifest & Handover Documentation
Document management to track outbound jobs, handovers, and SLA updates.
SN, Label & Weight Control
Validation of serial number, label process, actual weight, and traceability tracking.
KPI & Operational Performance Report
Monitoring performance, backlog, active time, action items, and error rate.
Experience
2022 -
Present
Present
PT Uniair Indotama Cargo
Assistant Warehouse Manager / Head of Fulfillment | 2022 - Present
- Lead end-to-end warehouse and fulfillment operations for B2C e-commerce and multi-client operations.
- Manage average 10.000 orders/day and peak 30.000-43.000 during campaign periods.
- Drive SOP, KPI/SLA monitoring, manpower planning, inventory control, and system improvement.
2017 -
2019
2019
PT Store Send E-Logistic Indonesia
Admin Outbound -> Operations Coordinator -> Operations Supervisor | 2017 - 2019
- Fulfillment operation, outbound control, documentation, and process improvement.
Education, Certification & Training
Education
Universitas Terbuka
S1 Ilmu Komunikasi | Lulus 2026
Certification & Leadership Training
- Fundamental Leadership Training - Dale Carnegie (2022)
- ESQ Leadership & Character Building Training
- Self, Team, and Business Leadership - HC Gallery (2023)
Operational Training
Fulfillment & SOP Implementation Training - Klang, Selangor, Malaysia (2017)
Languages
Indonesia - Native
English - Intermediate
Japanese - Basic
Skills & Tools
Warehouse Operations
Fulfillment
Inventory Control
KPI Dashboard
In-House Systems
SQL / Database Logic
PHP-Based Internal Tools
Excel / Google Sheets
Automation Support
SOP & Process Improvement
Let's Connect
Feel free to reach out to discuss warehouse operations, fulfillment improvement, and operational system support.